The CMI Association Management Services team serves as the foundation of organizational excellence, providing a comprehensive suite of services aimed at optimizing client satisfaction and operational efficiency. Central to the role is adherence to AMC Accreditation standards, ensuring that industry best practices are upheld, and clients receive top-tier support. Client services management is a main function of the team, where dedicated professionals oversee client onboarding and ongoing support, fostering enduring partnerships built on trust and reliability. Additionally, the CMI Association Management Services team spearheads cross-departmental process improvement initiatives, leveraging collaborative efforts to streamline operations and enhance service delivery. The CMI Association Management Services team is a multifaceted center dedicated to ensuring organizational and client success through client-centric services, process optimization, vendor management, exhibits management, and support for all CMI operational functions.
My educational background is in Public Health from Syracuse University, where I pursued various health and educational roles following my degree. Kickstarting my career off primarily as a program manager in the Pediatrics Department at various children’s hospitals, now currently serving as Associate Manager, Association Services for provider education.
My professional background includes roles in education and community health programming at a federally qualified health center.
I’m an education professional with over 10 years of experience in the CME space.
My past experience includes management of patient-facing efforts for a local lung cancer focused nonprofit organization.
My education and professional experience is focused in biochemistry, biopharmaceutical drug development, and medical devices.
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