"Working with the leaders of (c) Management, Inc., the very talented staff has been a real joy. The dedication of (c) Management to their goals is readily noticeable both in attitude and in results."

Richard B. Reiling, MD, FACS, Past-President,
Association of Community Cancer Centers 2008–2009

Employment

Employment

Our company strives to create a workplace that fosters learning, growth, and community. We affirm our core values of: excellence, innovation, integrity, teamwork, commitment, quality, accountability, financial strength.

The spirit of teamwork, innovative ideas, and the dedication of (c) Management, Inc. staff are the foundation of our company’s nearly 40 years of success.


Client Relations Associate /Administrative Assistant
Posted 4/19/2018

(c ) Management, Inc. is currently seeking a Client Relations Associate for our Rockville office. The Client Relations Associate will provide a broad range of detailed administrative and executive support for the Executive Director, Oncology State Society Network, having the ability to work independently with little or no supervision. Communicates with the board of directors for each managed society (18) and internal (c) Management staff to coordinate board meetings, annual elections, and communication and membership activities, including membership meetings. The position is the contact point for staff, clients and prospective customers.

The duties and responsibilities of the Client Relations Associate/Administrative Assistant will include:

  • Support the organizational infrastructure, boards and committees, by compiling/preparing documents, distributing and keeping records in a timely manner, including minutes for all board and committee meetings; agendas; board member packets; and other correspondence.
  • Facilitate society board meetings by working with the board of directors for each managed society, the Executive Director and the Account Executives to schedule meetings, prepare handouts and transcribe meeting minutes within 72 hours of each board meeting.
  • Manage for heavy calendar management, requiring interaction with internal and external executives and their assistants to coordinate a variety of complex conference calls and meetings.
  • Utilize state society templates, branding and correspondence guidance to format and edit documents from draft to client-ready stage.
  • Prepare and disseminate board/membership communications, including board packets, society email alerts, membership surveys, bylaws, amendments, state society brochures and other deliverables that meet quality standards for timeliness, accuracy, completeness and delivery.
  • Monitor inventory, manages ordering and tracking information for processing invoices. Execute annual board elections including pre- and post-election procedures.
  • Disseminates and keeps board rosters current for each state society. Prepares new Board member packets and coordinates orientation for new board members and committee chairs.
  • Maintain files, filing procedures and processes for the State Societies.
  • Serve as a main point of contact for vetting communications to the Oncology State Society Network obtained through the state society websites.
  • Work closely with Account Executives, Executive Director, Assistant Manager Corporate Relations, Marketing Assistant, and Membership staff to ensure meeting logistics run smoothly for each state society meeting.
  • Prepare conference and educational symposium materials for shipments to and from meetings/programs sites to fulfill client requirements.
  • Coordinate engagement-related or other administrative work, confirming that it is of high quality and delivered on time.
  • Review state society websites, working with the web editor, the Marketing Assistant, the Executive Director and the State Society team to assure timeliness and accuracy of information, including updates on the websites and social media. Other duties as assigned.

The ideal candidate will possess a Bachelor’s degree. Five years related administrative experience, supporting senior management in a fast-paced environment. Prior experience will include a high-level of customer service, ideally in an association, an association management firm or a health care environment, working with boards, committees and membership with the ability to prioritize, schedule and produce excellent quality material. The individual is capable of working in a team environment, yet has the skills, knowledge and ability to work independently with minimal direction. S/he must be proficient in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook) and Internet skills are required with an aptitude to quickly learn more advanced features, versions and other software (Survey tools, etc). Additionally, excellent organizational and time management skills are required. Must have strong interpersonal and communication skills (both written and oral); the ability to initiate, prioritize, and manage multiple projects simultaneously, meet required deadlines, and provide excellent customer service. Some overnight travel to attend meetings and provide on-site assistance may be required.

(c ) Management offers a very competitive salary and comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, STD & LTD, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more!

Interested and qualified candidates, please forward a cover letter, resume, and salary requirement to: HR@c-managementinc.com. No phone calls please. AA/EOE.


Assistant Director, Education Programs
Posted 4/12/2018

Join a dynamic team of professionals at (c) Management, Inc. as the Assistant Director, Education Programs. The Assistant Director will provide project management leadership and support for a set of cross-functional sub-teams of staff and consultants in the delivery of all assigned educational project components The Assistant Director will be responsible for proactively managing program budgets, identifying and resolving issues, leading the programmatic implementation and project management, strategically developing and managing regular marketing communications with the ACCC membership, and managing internal and external activities to achieve project goals and objectives in close conjunction with the Development team. He/she will also be responsible for understanding the landscape of oncology in the community setting and identifying new partnership and project opportunities. The Assistant Director cross-collaborates with all internal departments including: Development, Policy, Corporate Relations, Communications, Marketing, Membership and Meetings to ensure all stakeholders are informed and consulted on deliverables. In addition, he/she will be responsible for managing program outcomes, analyzing metrics, survey results and project risks as well as adapting resource allocation. The Assistant Director will report directly to the Director of Provider Education and will work closely with her to implement strategy and direction. The Assistant Director will supervise a Project Manager and an external project management consultant.

The Assistant Director’s scope of responsibilities will include the following:

  • Manage the full implementation of assigned ACCC education projects.
  • Independently manage program budgets; including creating real-time forecasting and monthly reconciliation reports; utilize reports to propose resource allocation and budget strategy.
  • Lead the project team to implement all project-related processes and operations to deliver high-quality results in collaboration with the strategy set-forth by the Director of Provider Education and the Development team.
  • Manage the tracking, evaluation, and outcomes measurement tools to assess the effectiveness/impact of all assigned projects.
  • Understand survey results and develop key takeaway messages for assigned projects.
  • Demonstrate strong interpersonal relationship management skills and ability to handle complex situations with various project stakeholders and audiences.
  • Proactively identify and drive project and resource priorities that align with the objectives to accelerate project execution where possible while maintaining high quality standards.
  • Promote collaboration across internal functional areas to achieve project goals.
  • Strategically collaborate with external stakeholders, including patient advocacy organizations, policy experts, government agencies, health system leadership, cancer program administrators and staff, and others to advance the objectives of the initiative and the ACCC membership at the direction of the Director of Provider Education and the Development team.
  • Contribute to collaborations and rapport with key stakeholders to develop educational content (advisory boards, committees, members and consultants).
  • Maintain a detailed knowledge and understanding of all project elements and progress to be able to quickly consult with internal and external stakeholders on issues and/or problems.
  • Coordinate and facilitate regular meetings with internal team members, consultants and expert project advisers.
  • Actively participate in assigned Community. Outreach. Resources. Education (CORE)group within CMI.
  • Aid and support additional CMI activities and staff as requested to maintain an informed, efficient and timely workflow.

The ideal candidate will have a Bachelor's Degree. Minimum of 5 years’ experience in high-level management and project management role. Strong project planning, programmatic development, operations skills, budget management, meeting planning, developing reports, and administration. Project management experience in oncology preferably in a membership organization, medical communications agency, or healthcare setting. Understanding and management of complex budgets and project reconciliations. Ability to work flexible hours in a fast-paced environment with competing priorities. Willingness to learn about oncology, health systems transformation activities, and public health and health policy. Proven organizational skills and the ability to manage successfully multiple projects and tasks simultaneously. Superior analytical abilities; ability to draw insight from project findings and develop marketing and education messages. Proven ability to provide valuable insights and logical explanations when faced with difficult questions. Ability to communicate effectively at all levels, and articulate all relevant perspectives. Exceptional written and oral communications, including effective presentation skills. Demonstrated proficiency in scheduling, prioritizing, and meeting deadlines. Ability to work independently with minimal or no supervision. Strong customer service focus. Ability to establish and maintain effective working relationships. Ability to work overtime as needed and travel up to 20% domestically. Proficiency in Microsoft Suite programs.

Preferred Qualifications include a Master’s degree or PMP, understanding of oncology field, and experience working with membership services, healthcare providers, committees and funders.

About ACCC:
The Association of Community Cancer Centers (ACCC) is a powerful community of more than 23,000 multidisciplinary practitioners and 2,000 cancer programs and practices nationwide.

Founded in 1974, ACCC brings together healthcare professionals across all disciplines in oncology to promote quality cancer care. It is estimated that 65 percent of the nation's cancer patients are treated by a member of ACCC.

Members rely on ACCC for education and advocacy support in adapting and responding to complex changes and challenges in the delivery of quality cancer care. ACCC provides resources on operations and management for programs and practices, reimbursement issues, policy and regulatory changes at the state and national levels, trends in cancer care, integrating new technologies and therapies, and more. For more information, visit ACCC's website at accc-cancer.org.

(c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Savings Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.


Director, Client Membership
Posted 3/30/2018

Join a dynamic team of professionals, as a Director, Client Membership at (c ) Management, Inc. The Director of Client Membership will develop and implement comprehensive, targeted, data-driven strategies to achieve membership growth and drive member engagement for the Association of Community Cancer Centers and 19 state oncology societies. The Director will provide strategic direction regarding membership category structure, targeted benefits, and policies related to the retention of current members and acquisition of new members. The Director will work to increase outreach, oversee the consist tracking of member and prospective member interest and involvement, ensure data integrity, and oversee all strategies and processes for recruitment and retention. This will include developing an understanding of member needs and the changing healthcare environment to enable (c) Management’s clients to successfully achieve their mission and purpose. The Director will oversee the membership budget development and ensure that membership revenue meets or exceeds budget.

This position reports to the Senior Director, Communications and Marketing and duties and responsibilities include:

  • The Director, Client Membership will supervise the Assistant Manager, Client Membership; Associate Manager, Member Engagement and Data Integrity; and the Membership and Database Coordinator.
  • Establish membership strategies/goals; initiate, plan, and execute membership campaigns for each client; develop targeted promotional efforts and materials in collaboration with the Communications & Marketing Department.
  • Assess and analyze the performance of existing membership products, services, and benefits for each client and make recommendations for product enhancements designed to provide increased value to members and industry professionals.
  • Educate members and prospects on the value of membership through articulation of the benefits and opportunities available to members.
  • Participate in internal needs assessment to determine database needs and in efforts to identify vendor for new CRM.
  • Develop and implement processes for membership application and renewal processes, including dues billing, payment processing, and maintaining database integrity.
  • Analyze membership potential for each client and ensure continuous efforts to identify and connect with prospects.
  • Collaborate with Communications and Marketing to develop messaging, positioning, and value propositions for all membership segments.
  • Create annual membership budgets, and monitor revenue and costs to meet or exceed budget.
  • Develop surveys, polls, needs assessments, focus groups, and interviews to determine member needs and interests.
  • Motivate, provide guidance and advice, and mentor performance of direct report/s, using quantifiable performance measures and opportunities to develop position expertise.
  • Serve as liaison to ACCC Membership Committee to solicit input and direction on the development and administration of all membership-related policies and procedures.
  • Provide oversight of all membership reporting and analyses.
  • Represent clients at membership committee meetings, ACCC national and regional meetings, occasional state society meetings, ACCC board meeting, and trade shows.
  • Develop and maintain an onboarding program and consistent outreach to key contacts at member programs.
  • Actively participate in assigned CORE group (internal project team).
  • Keep abreast of association trends and best practices regarding membership development and engagement.
  • Perform special assignments and other duties as directed by the Senior Director, Communications and Marketing.
  • The ideal candidate will hold a Bachelor’s degree or equivalent experience working in membership organizations. A minimum of five years of progressive leadership experience in association management with demonstrated success in increasing membership, achieving revenue goals, maintaining database integrity, and managing budgets. Experience should include developing/implementing strategies for member recruitment and retention. Experience with a healthcare organization is desirable.

    Proficiency with association management/membership database software applications is required. Proficiency with other MS Office applications is expected. The individual has the ability to work with and motivate staff and association members, Boards, and Committees to achieve results. The Director possesses excellent judgment and oral/written communications skills for extensive interactions with clients, healthcare professionals, industry leaders and vendors. Strong organizational skills are essential to monitor multiple projects simultaneously to ensure that deliverables meet content, quality and time standards. The individual is available for occasional overnight travel, estimated at 15%..

    (c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.


    State Advocacy Coordinator
    Posted 1/30/2018

    (C) Management Inc. is seeking a motivated, detail-oriented individual with excellent written and verbal communication skills and an interest in health policy to assist the Director in advancing the policy agendas of our clients.

    The State Advocacy Coordinator will report to the Director of Health Policy. This position will assist in developing and advancing clients’ legislative and regulatory priorities, maintaining relationships with outside stakeholders, managing projects for the policy department on a variety of healthcare and oncology-related policy issues, and regularly communicating with client boards, including providing policy updates at client meetings. The State Advocacy Coordinator will specifically manage state policy portfolios for several clients, including communicating with local government officials, participating in coalitions, and advocating for specific bills and regulations at the state level.

    The duties and responsibilities of the State Advocacy Coordinator include:

    • Collaborate with state society account executives to meet the policy needs of our clients, including growing the advocacy profiles of our clients with elected officials and positioning our clients as a resource for state and federal policymakers;
    • Track and identify emerging advocacy issues, provide relevant information and guidance to clients, and develop positions as needed on issues related to reimbursement, Medicare and Medicaid, ACA implementation, clinical trials, payment and delivery system reform, workforce, and access to cancer care;
    • Maintain an understanding of reimbursement and policy issues applicable to the oncology and/or health care communities by reading trade publications and attending pertinent meetings as requested;
    • Draft official client communications, including position statements, letters to policymakers, membership emails, and website policy updates;
    • Facilitate client participation in coalitions including calls, meetings, letter writing, outreach and consensus building with patient and provider organizations;
    • Serve as the main point of contact for client boards throughout the country on specific policy issues, and prepare and provide legislative and regulatory presentations at client meetings;
    • Work closely with internal meetings staff to identify speakers and develop policy content for client meeting agendas.

    The individual serves as a resource to the Director of Health Policy, the Executive Director and the clients’ Board(s) of Trustees and assists with a variety of projects and activities. Excellent written and verbal communication skills are required to interact with member health care professionals, Congressional offices, state legislatures and industry leaders. Strong organizational skills are required to track multiple projects simultaneously, meet deadlines, produce high-quality materials and ensure that clients and members receive excellent services. The individual in this position demonstrates a strong interest in developing his or her knowledge of company/association policies, procedures, products and services to appropriately perform the duties outlined above. The individual also demonstrates an interest in developing his or her knowledge of the health policy landscape and the ability to handle projects independently when necessary.

    The ideal candidate will have a minimum of three years experience in the health care and/or advocacy field. Knowledge of the legislative and regulatory process is required, and knowledge of reimbursement issues and/or Medicare in the cancer care setting is preferred. S/he should have strong analytical abilities and high quality written and verbal communication skills. Knowledge of both Congressional and state level policy making. Strong time management skills and the ability to juggle multiple priorities. Strong professional and interpersonal skills to maintain relationships with clients and outside organizations. Overnight and local travel is an essential function of this position (approximately 25%).

    (c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.