"Working with the leaders of (c) Management, Inc., the very talented staff has been a real joy. The dedication of (c) Management to their goals is readily noticeable both in attitude and in results."

Richard B. Reiling, MD, FACS, Past-President,
Association of Community Cancer Centers 2008–2009

Employment

Employment

Our company strives to create a workplace that fosters learning, growth, and community. We affirm our core values of: excellence, innovation, integrity, teamwork, commitment, quality, accountability, financial strength.

The spirit of teamwork, innovative ideas, and the dedication of (c) Management, Inc. staff are the foundation of our company’s nearly 40 years of success.


Assistant Account Executive
Posted 6/20/2018

(c) Management Inc. is an association management company with 19 oncology related clients. The Association of Community Cancer Centers (ACCC) is the largest, national client that serves to provide education and advocacy for the multidisciplinary team. We are currently seeking an Assistant Account Executive for our Rockville office. The primary responsibilities, of the Assistant Account Executive, will include supporting tasks and deliverables associated with Client management of 19 state societies and out of scope projects. The Assistant Account Executive will work directly with Account Executives to support multiple Client initiatives. S/he will be involved with general duties and activities for Client(s) as determined by the Account Executives. S/he will maintain relationships with Clients, members and institutions/ organizations, and, as directed, internal staff. The position is the contact point for staff, clients and prospective customers.

The Assistant Account Executive responsibilities include:

  • Following business objectives and organizational policies to achieve results, ensuring a consistent approach to management strategies as directed by Client leadership.
  • Ensures excellent customer service and high-quality products.
  • Works closely with the Client leadership to ensure compliance with Client's bylaws, and that the mission, goals, objectives, and policies are achieved and that revenues are managed with integrity.
  • Maintains awareness and property of Scope of Work spreadsheet.
  • Works closely with, Executive Director, Account Managers, Assistant Manager Corporate Relations, Marketing Assistant, and Membership staff to ensure meeting logistics run smoothly for each state society.
  • Works closely with Account Executives to manage the elections calendar and executes annual board elections for all Clients including pre- and post-election procedures.
  • Works closely with Account Executives to manage oncology fellows selection and communications.
  • Interacts with Board members involved with the fellows recognition, awards, paperwork, and coordinates with the meetings and accounting department.
  • Maintains relationships with Clients, members, and institutions/organizations.
  • Ensures quality of deliverables developed for all projects before they are delivered/disseminated to Clients.
  • Serves as a main point of contact for vetting communications to the Oncology State Society Network obtained through the state society websites.
  • Review state society website, working with the web editor, the Marketing Assistant, the Executive Director and the Account Executives to assure timeliness and accuracy of information, including updates on the website and social media.
  • Actively participate in assigned CORE group.
  • Perform special assignments and other duties as directed by the Executive Director.

The ideal candidate will have a Bachelor's degree. A minimum of five years of professional experience in an association or an association management company supporting senior management in a fast-paced environment strongly preferred. Prior experience will include working with Boards, committees and membership with the ability to prioritize, schedule and produce excellent quality material. The individual will work in a team environment. Excellent organizational and time management skills are required. Must have strong interpersonal and communication skills (both written and oral): the ability to initiate, prioritize, and manage multiple projects simultaneously, meet required deadlines, and provide excellent customer service.

Proficiency in MS (Word, Outlook, Excel, PowerPoint) is required. Customer service focused and proactive in meeting Client needs. Able to maintain professionalism in stressful situations. Must be organized, diplomatic, creative and efficient in the implementation of multiple activities and projects for diverse audiences with varying deadlines for multiple Clients.

Excellent attendance/reliability is essential as is the willingness to deliver the necessary hours to successfully accomplish assigned tasks.

Some overnight travel to attend meetings and provide on-site assistance may be required.

Telecommuting and non-standard (flex) working hours are not feasible for this position as the incumbent is required to be available to Client leadership and other CMI staff members on a regular basis throughout the workday.

(c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.


Marketing Coordinator
Posted 5/1/2018

Do you possess a passion for marketing, strong communications skills, and the ability to juggle numerous deadlines in a fast-paced environment? Are you inspired to work alongside a dynamic and collaborative team of professionals while growing your career with the leading education and advocacy organization for the cancer care team?

(C) Management, Inc.—a healthcare association management company—is looking for an energetic and enthusiastic Marketing Coordinator. This position will report directly to the Senior Manager, Marketing, and is a key member of the Marketing and Communications team.

This is an opportunity to directly support the business objectives and marketing campaigns for the Association of Community Cancer Centers (ACCC) in multi-faceted endeavors, including membership recruitment and retention, conference promotion, member-driven educational programs, and advocacy work. This is an exciting opportunity for an independent, ambitious person looking to contribute to our success and growth.

The Marketing Coordinator’s duties and responsibilities will include:

  • Formatting, testing, and disseminating daily digital marketing. Develop schedules for marketing campaigns, track audience and dissemination dates, provide analytics, and research best practices.
  • Determine appropriate membership lists for email and print marketing for regional and national meetings. Assist in preparation of mailing lists for marketing and membership campaigns.
  • Support special projects as assigned, including research, creative work, brainstorming, and drafting copy related to marketing emails and ongoing projects.
  • Proofread meetings documents against membership database to ensure accuracy of data.
  • Responsible for all coordination and logistics for traveling exhibits and accompanying printed materials for internal and external conferences. Manage collateral and merchandise inventory control.
  • Ensure the securing of bids, efficient and timely tracking, fulfillment, and distribution of all print materials, including coordination with the print vendor and mail house.
  • Maintain and update the ACCC website through its CMS platform with the latest content, sponsor information, meeting updates, and all other relevant information.
  • Prepare monthly benchmarking reports with website, email, and listserv analytics, using Google Analytics, Nxtbook, Informz, WordPress and social media applications.
  • Assist in the upkeep of data in membership database and proper tagging in database with activity/interest codes.
  • Responsible for monitoring and recording public relations/news mentions. Keeps all data current to apprise Senior Director of accurate status.
  • Handle all administrative functions for the department including purchase orders and invoicing. Be a key contributor to ensure that all marketing projects are executed on time and through the appropriate channels.
  • Assist with day-to-day communications-related requests, including ad hoc projects such as promotional campaigns and event planning.
  • Provides administrative support for the Communications team, including pricing and bid requests, job invoicing, and tracking expenses against budget. Keeps all information current to apprise team of accurate status.
  • Respond to phone and email inquiries, prepare standard correspondence, copy and collate materials; prepare and send faxes; fulfill requests; maintain and archive files.
  • Provide assistance and support for other CMI activities, projects, and staff as requested, while maintaining a professional, efficient, and timely workflow.
  • Actively participate in assigned CORE Group (internal project teams)

This role is an excellent learning opportunity for someone with a Bachelor’s degree in Marketing, PR, or related field, and one to two years of relevant marketing associate/coordination experience. Knowledge of Microsoft Office, basic HTML, database program (Abila), Informz, and Survey Monkey. Produce high quality materials with solid writing, communication, and editing skills. Excellent project management skills, sound understanding of the principles of marketing, understanding of innovative technologies and how they can be applied to marketing strategies. Excellent organizational and interpersonal skills. Must be able to handle multiple tasks and projects, and prioritize workload while maintaining a high level of accuracy. Follow a diverse portfolio of projects to completion in a deadline-driven environment. Database experience, preferably gained from a position in a membership organization, association, or association management firm. Strong customer service skills for interacting with internal and external clients. Must work well under general supervision in a fast-paced office environment, be team-oriented, and work well with cross functional teams. Some travel possible.

The Association of Community Cancer Centers (ACCC) is the leading advocacy and education organization for the multidisciplinary cancer care team. Approximately 24,000 cancer care professionals from 2,100 hospitals and practices nationwide are affiliated with ACCC. Providing a national forum for addressing issues that affect community cancer programs, ACCC is recognized as the premier provider of resources for the entire oncology care team. For more information, visit the ACCC website at accc-cancer.org. Visit us on Facebook, Twitter, and LinkedIn, and read our blog, ACCCBuzz.

(c) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Savings Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.


Director, Client Membership
Posted 3/30/2018

Join a dynamic team of professionals, as a Director, Client Membership at (c ) Management, Inc. The Director of Client Membership will develop and implement comprehensive, targeted, data-driven strategies to achieve membership growth and drive member engagement for the Association of Community Cancer Centers and 19 state oncology societies. The Director will provide strategic direction regarding membership category structure, targeted benefits, and policies related to the retention of current members and acquisition of new members. The Director will work to increase outreach, oversee the consist tracking of member and prospective member interest and involvement, ensure data integrity, and oversee all strategies and processes for recruitment and retention. This will include developing an understanding of member needs and the changing healthcare environment to enable (c) Management’s clients to successfully achieve their mission and purpose. The Director will oversee the membership budget development and ensure that membership revenue meets or exceeds budget.

This position reports to the Senior Director, Communications and Marketing and duties and responsibilities include:

  • The Director, Client Membership will supervise the Assistant Manager, Client Membership; Associate Manager, Member Engagement and Data Integrity; and the Membership and Database Coordinator.
  • Establish membership strategies/goals; initiate, plan, and execute membership campaigns for each client; develop targeted promotional efforts and materials in collaboration with the Communications & Marketing Department.
  • Assess and analyze the performance of existing membership products, services, and benefits for each client and make recommendations for product enhancements designed to provide increased value to members and industry professionals.
  • Educate members and prospects on the value of membership through articulation of the benefits and opportunities available to members.
  • Participate in internal needs assessment to determine database needs and in efforts to identify vendor for new CRM.
  • Develop and implement processes for membership application and renewal processes, including dues billing, payment processing, and maintaining database integrity.
  • Analyze membership potential for each client and ensure continuous efforts to identify and connect with prospects.
  • Collaborate with Communications and Marketing to develop messaging, positioning, and value propositions for all membership segments.
  • Create annual membership budgets, and monitor revenue and costs to meet or exceed budget.
  • Develop surveys, polls, needs assessments, focus groups, and interviews to determine member needs and interests.
  • Motivate, provide guidance and advice, and mentor performance of direct report/s, using quantifiable performance measures and opportunities to develop position expertise.
  • Serve as liaison to ACCC Membership Committee to solicit input and direction on the development and administration of all membership-related policies and procedures.
  • Provide oversight of all membership reporting and analyses.
  • Represent clients at membership committee meetings, ACCC national and regional meetings, occasional state society meetings, ACCC board meeting, and trade shows.
  • Develop and maintain an onboarding program and consistent outreach to key contacts at member programs.
  • Actively participate in assigned CORE group (internal project team).
  • Keep abreast of association trends and best practices regarding membership development and engagement.
  • Perform special assignments and other duties as directed by the Senior Director, Communications and Marketing.
  • The ideal candidate will hold a Bachelor’s degree or equivalent experience working in membership organizations. A minimum of five years of progressive leadership experience in association management with demonstrated success in increasing membership, achieving revenue goals, maintaining database integrity, and managing budgets. Experience should include developing/implementing strategies for member recruitment and retention. Experience with a healthcare organization is desirable.

    Proficiency with association management/membership database software applications is required. Proficiency with other MS Office applications is expected. The individual has the ability to work with and motivate staff and association members, Boards, and Committees to achieve results. The Director possesses excellent judgment and oral/written communications skills for extensive interactions with clients, healthcare professionals, industry leaders and vendors. Strong organizational skills are essential to monitor multiple projects simultaneously to ensure that deliverables meet content, quality and time standards. The individual is available for occasional overnight travel, estimated at 15%..

    (c ) Management, Inc. offers a comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, Short-Term Disability/Long-Term Disability, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more! For consideration, please submit a resume with cover letter and salary expectations to: HR@c-managementinc.com.